Privacy & Security Policy

At Koçak Garden, we treat the protection of personal data processed in the course of our activities with the utmost care. Personal data collected is processed solely for the purposes set out in the relevant legislation and our disclosure notices.

When you visit our website or contact us, certain personal data may be collected. This data consists of your name, phone number, e-mail address, and message content. Your data is not shared with third parties and is used exclusively to provide services to you.

We apply industry-standard technical and administrative security measures to protect your personal data. All data communication between your browser and our servers is encrypted via SSL/TLS protocols.

We conduct regular security audits to protect your data against unauthorised access, alteration, or disclosure. That said, no transmission over the internet or electronic storage can be guaranteed to be 100% secure.

Your personal data is deleted or anonymised when the purpose of collection has been fulfilled or when the legal retention period has expired. In general, data relating to contact requests and quote enquiries is retained for 2 years.

To request deletion of your data, you may submit a written request to [email protected].

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and recommend that you review their own privacy policies.

Links to social media platforms such as Instagram and WhatsApp are third-party services, and the privacy policies of those platforms apply.

This Privacy & Security Policy may be updated from time to time. Changes will be published on this page and you may be separately notified of significant updates. We recommend reviewing the policy periodically.

For questions about our privacy practices, please contact us at [email protected].